Terms of Service
Last updated: May 21, 2026
1. Acceptance of Terms
By using the RAOS platform you fully accept these terms. If you do not agree with the terms, do not use the platform.
Platform operator: Tezcode (Tashkent, Uzbekistan).
2. Service Description
RAOS is a cloud-based management system for points of sale (POS). The service includes:
- Sales and cash register management (with offline mode)
- Warehouse and inventory tracking
- Soliq.uz (OFD) integration
- AI reports and analytics (Night Cashier)
- Notifications via Telegram bot
- Multi-branch and multi-user management
3. Account and Registration
- You must provide accurate information during registration
- One account is opened per company
- Do not share account credentials (password) with others
- The user is responsible for all activity in their account
4. Trial Period and Payment
30-day free trial: after your request is approved and the account is created, all features are provided free for 30 days. No card or payment details required.
Pricing plans (monthly/yearly):
- Starter — 249,000 UZS/month: 1 branch, 3 cashiers
- Growth — 449,000 UZS/month: 3 branches, 10 cashiers
- Pro — 799,000 UZS/month: unlimited branches and cashiers
Yearly payment includes 2 months free. Prices may change with prior notice.
5. Refunds
If you experience service quality issues, contact us within 7 business days. Payments are not refunded for unjustified cancellations. There is no penalty for cancelling during the free trial.
6. Usage Rules
The following is prohibited:
- Using the platform for improper or illegal purposes
- Unauthorized access to other users' data
- Attempts to harm the system (DDoS, hacking)
- Reselling the service in violation of the license terms
- Using the service for phishing or fraudulent operations
7. Intellectual Property
All code, designs, logo, and content of the RAOS platform belong to Tezcode. The user only receives the right to use the service — copying, distribution, or modification is prohibited.
8. Ownership of Your Data
All business data you enter through the platform (products, sales, customers) belongs to you. When the account is closed, you can receive your data in CSV/Excel format upon request.
9. Service Interruptions
The service may be temporarily suspended due to maintenance, updates, or emergencies. Scheduled maintenance is announced in advance via Telegram. Tezcode is not liable for losses caused by interruptions.
10. Termination
The user may close the account at any time. Tezcode may close the account in the following cases:
- Violation of these terms
- No payment for 6 months or more
- Detection of illegal activity
11. Contact and Disputes
For questions and complaints: info@raos.uz or Telegram: @raos_support
Disputes are resolved primarily through negotiation. If no agreement is reached — in court under the legislation of Uzbekistan.